Privacy Policy

This Privacy Policy (“Policy”) describes how Lociq (“we”, “us”, or “our”) processes personal information in connection with our marketing sites, the Lociq partner console, and related services made available to partner organizations (collectively, the “Services”).

If your organization has a written agreement with Lociq that includes a data processing addendum, privacy schedule, or similar terms, that agreement controls to the extent it conflicts with this Policy for processing we perform as a processor on your instructions.

This page is a public privacy notice. In-product privacy preferences for signed-in partner users are available in the partner console under Settings → Privacy & data.

Account and organization information. When you or your organization create or manage a partner account, we may collect name, email address, role, organization identifiers, billing contact details, and related profile information.

Service content. We process configuration and content you submit through the Services, including campaign and experience details, media you upload, location and schedule settings, and similar operational data needed to run partner programs.

Usage and technical information. We collect logs and device signals such as IP address, browser or app type, approximate location derived from IP, timestamps, pages or features used, and error diagnostics. Some of this is essential to security and reliability; other analytics may be configurable for signed-in users.

Communications. If you contact us, we collect the information you provide in that correspondence.

We use personal information to provide, maintain, and improve the Services; authenticate users; enforce roles and workspace boundaries; deliver partner programs into Dropverse where applicable; process payments and subscriptions; detect abuse and protect security; provide customer support; and comply with law.

We may use aggregated or de-identified information that does not reasonably identify you for analytics, research, and product development.

Where we rely on consent for optional analytics or similar processing, you may withdraw that consent through in-product controls (when signed in) or by contacting us.

Service providers. We use vendors that host infrastructure, process payments, send email, provide analytics or error monitoring, and support operations. They may process personal information only to perform services for us and under appropriate contractual safeguards.

Within your organization. Workspace administrators and other authorized users may see information according to roles and permissions configured for your tenant.

Platform delivery. When you publish or operate partner experiences, relevant content and metadata may be processed so consumers can discover and interact with those experiences in Dropverse or related surfaces, subject to your configuration and applicable disclosures.

Legal and safety. We may disclose information if we believe it is reasonably necessary to comply with law, enforce our agreements, or protect the rights, safety, or property of Lociq, our users, or the public.

Business transfers. If we are involved in a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction, subject to appropriate notice where required.

We retain personal information for as long as your organization maintains an account, plus any retention period required by contract, law, dispute resolution, or security needs. After account closure, we may retain limited records as required for compliance and then delete or de-identify remaining data according to our schedules.

We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is perfectly secure; you are responsible for protecting credentials and limiting access within your organization.

Depending on applicable law (including, where relevant, GDPR, UK GDPR, or CCPA/CPRA), you may have rights to request access, correction, deletion, portability, restriction, or objection, and to withdraw consent where processing is consent-based.

If Lociq processes personal data on behalf of your organization as a processor, please contact your organization first. We will support partners in responding to data subject requests as required by our agreements.

Signed-in partner users can manage certain console privacy preferences under Settings → Privacy & data. Those controls apply to device and console preferences and do not replace contractual or statutory rights processes.

To exercise privacy rights or ask a question, email hello@lociq.com. We may need to verify your identity and relationship to a partner workspace before responding.

The Services are not directed to children under 16 (or the age of digital consent in your jurisdiction), and we do not knowingly collect personal information from children for the partner console. If you believe a child has provided personal information, contact us so we can take appropriate steps.

We may process and store information in the United States and other countries. Where required, we use appropriate transfer mechanisms (such as standard contractual clauses) for cross-border transfers of personal data.

We may update this Policy from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice through the Services or by email to workspace contacts.

For privacy questions or data requests, contact hello@lociq.com. If you have a separate privacy or security contact designated in your agreement, you may also use that channel.